Trading terms and conditions
Our English web-shop is for customers outside Denmark only.
Prices and VAT
All prices listed in christel-seyfarth.dk are incl. 25% VAT and excl.
If you live outside the EU, Danish VAT will be deducted before dispatch of order.
Prices in English Pounds, American Dollars and Euro are converted according to the current
exchange rates. Shipping is calculated according to the country of delivery.
We are not responsible for any typographical errors in price or sold out items.
Our delivery time is aproximately 1 to 2 weeks plus the shipping period depending on the country of delivery.
If a product is temporarily out of stock it will be published on the product’s page together with an expected date.
We ensure delivery by Post Danmark or DPD(unless otherwise specified) to the receiver.
www.christel-seyfarth.dk can not be held liable for delays by Post Danmark.
Greenland and The Faroe Islands: Small packages are sent by air, bigger shipments by sea freight.
All orders are cleared online. You can pay by the following cards:
- Visa Electronic
- Master Card
- American Express
Payment will be withdrawn from your account when the goods are dispatched.
You always have 14 days' rights of return on purchases, counting from the day of receipt.
If your choose to cancel a purchase, simply return the items in the original condition and quantity. When goods are received and accepted by us the full amount will be refunded.
Please note that return costs are at your expense.
If the goods do not meet your expectations, or if you want to use your right to withdraw from a purchase, please contact:
Hovedgaden 76, Nordby
DK 6720 Fanø
All goods must be returned to this address - note that we do not accept C.O.D. packages.
All return costs are at your own expense.
Returns can also be done by refusing to accept a delivery or by returning the goods in person to us.
Please include information about the reason for the product being returned and your name and bank account no. We credit into your account.
No personal information recorded at http://www.christel-seyfarth.dk/ will at any time be transferred, sold or made available to third parties.
We record the IP addresses for all purchases in order to avoid false orders occurring on out site. This info will be handed over to the police.
When you want to order on the website you simply put the items you want in the shopping cart. When you are ready you go to cart and follow the checkout procedure. You will be asked to apply your address data, confirm the order and proceed to electronic payment on a secure server.
As soon as the transaction is completed you will receive an email order confirmation.
The email contains the order ID, payment ID, information about the ordered products and amounts.
Feel free to order by email or phone.